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Pre-Summit Workshops:
Wednesday, March 4, 2009

8:30am
Continental Breakfast and Workshop Registration

9:00am
WORKSHOP A:
Getting Started with the Balanced Scorecard – Government Agencies

The Balanced Scorecard (BSC) is a management tool that translates strategy and communicates organizational progress in strategy execution.  Through providing organizational assessments across its four perspectives (financial, customer, internal process, and learning / growth), the BSC can provide any government agency with a complete view of itself.  In this comprehensive workshop, you will learn how the BSC works to ensure strategy execution, and gain an understanding of the anatomy of the BSC (strategy maps, measures, targets, initiatives).

WORKSHOP B:
Getting Started with the Balanced Scorecard – Non-Profit Organizations

The Balanced Scorecard (BSC) is a management tool that translates strategy and communicates organizational progress in strategy execution.  Through providing organizational assessments across its four perspectives (financial, customer, internal process, and learning / growth), the BSC can provide any non-profit organization with a complete view of itself.  In this comprehensive workshop, you will learn how the BSC works to ensure strategy execution, and gain an understanding of the anatomy of the BSC (strategy maps, measures, targets, initiatives).

WORKSHOP C:
Leadership Development and Employee Coaching

The development of employees is one of the most important performance indicators known to non-profit organizations and government agencies.  Coaches, those employees who make those around them better, are needed to provide sound guidance to develop organizational leaders that will fill mission-critical positions being left open by retiring baby-boomers.  Employees require coaches, not mangers, to inspire and encourage their development.  In this comprehensive workshop, you will learn the secrets behind effective coaching and how this can ensure the development individual employees.

12:00pm
Networking Luncheon

1:00pm
WORKSHOP D:
Making Performance Reporting Effective through Management Meetings

Collaboration is an important part of communicating and executing strategy.  In management meetings, communication can break down as managers can fail to understand each other’s successes and defeats in working toward strategy execution.  Performance reporting eases the process of communication because performance measurements provide a common language through which managers, employees, and executives can understand each other.  In this comprehensive workshop, you will learn how to enhance the effectiveness of your performance reporting capabilities to improve communication between managers, executives, and employees.

WORKSHOP E:
Strategic Initiatives: Launching the Strategy into Action

Once your strategy map is constructed, performance measures are formed, and targets are created, it is imperative to form initiatives derived from organizational strategy.  Initiatives are vital in focusing the organization on specific activities that advance the execution of strategy.  In this comprehensive workshop, you will learn how to derive initiatives out of your BSC and use these initiatives to begin the organizational effort to execute strategy. 

WORKSHOP F:
Strategic Planning for Non-Profit Organizations

A vast majority of non-profit organizations fail to execute their strategies.  Poor planning, inadequate communication of strategy, and a failure to translate strategy to understandable terms are just a few of the major reasons behind why strategy is not getting executed in non-profit organizations.  In this comprehensive workshop, you will learn the fundamentals of creating a complete strategic plan and gain valuable insight into communicating strategy and establishing a clear direction for the future of the organization..

4:00pm-5:30pm
Pre-Summit Welcoming Reception