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Featured Speakers

  Dr. Robert S. Kaplan
Co-Creator of the Balanced Scorecard

Dr. Robert Kaplan is an internationally recognized performance management thought leader. Along with Dr. David Norton, he developed the Balanced Scorecard, a management tool that translates strategy into understandable terms and measurable results. He is the Baker Foundation Professor at Harvard Business School and created activity-based costing. His work has transformed the way businesses, non-profit organizations, and government agencies execute strategy.
   
 



  Allen S. Grossman
Professor of Management Practice,
Harvard Business School

Professor Allen Grossman is a renowned expert in management practices in the non-profit sector. Mr. Grossman founded the Going to Scale Project in 1994. This project led to the book, High Performance Nonprofit Organizations: Managing Upstream for Greater Impact and the article, Virtuous Capital: What Foundations Can Learn from Venture Capitalists published in the Harvard Business Review, both co-authored with Christine Letts and William Ryan. His current research
focuses on the management practices of high performing nonprofit organizations.
   
 



 

Tiziana Dearing
President,
Catholic Charities of Boston

Through using management tools such as the Balanced Scorecard (BSC), Catholic Charities of Boston has been able to articulate strategy clearly and link it to specific objectives which are related to the operations of the organization. In this linkage, the employees gain a deeper understanding of how their efforts contribute to the fulfillment of the organizational mission which can inspire greater individual performance. Tiziana Dearing will share how Catholic Charities of Boston uses its BSC to be a strategy-aligned organization.
   
 



  Dr. Michael Arthur
Vice Chancellor,
University of Leeds

Executing strategy is not just about brainstorming or generating new ideas, but it is about taking action in overcoming the hurdles that prevent achievement of organizational goals. With the BSC, an organization can translate strategy, create strategy-focused initiatives, and manage the change that is needed for establishing buy-in and inspiring action. Dr. Michael Arthur will share how the University of Leeds has used the BSC to drive the change and action that is needed to achieve greater levels of organizational performance.
   
 



 

Sue Dahling Sullivan
Chief Strategic Officer,
 Citi Performing Arts Center

The BSC provides the nonprofit organization with a path to align its operations to strategy. Through translating its strategic financial goals down to terms that employees can understand, the BSC can
provide an actionable path to driving the fundraising success of the organization. In this session, you will learn how Citi Performing Arts Center uses the BSC to facilitate the achievement of financial goals
and the alignment of operations to strategy.
   
 



 

Robert Egger
President,
DC Central Kitchen

To realize greater levels of organizational performance, any nonprofit organization must endure the process of change. The difficulty that comes with the process of change can be alleviated based on the actions of organizational leaders in facilitating transitional efforts. With leaders effectively communicating change, resistance to change can be overcome and the support of employees for implementing change be won. In this session, you will learn \DC Central Kitchen communicates change and ensures employee buy-in to fulfill its mission.